Refund policy

 

REFUND POLICY: 

ALL PURCHASES AND SALES ARE FINAL! 

NO RETURNS AND/OR EXCHANGES AFTER ITEMS ARE SHIPPED.

PLEASE INSPECT YOUR ORDER UPON RECEPTION.

IF YOU HAVE RECEIVED THE WRONG PRODUCT OR THE WRONG SIZE, DUE TO OUR ERROR, SEND US AN EMAIL at trutomboigirl@yahoo.com ATTENTION: HELP

WE STRIVE TO MAKE THINGS RIGHT WHENEVER POSSIBLE TO ENSURE A PLEASANT SHOPPING EXPERIENCE. Items must be in the same condition as it was received: (unworn, odor and fragrance free, tags and labels still attached)

ONCE YOUR EXCHANGE HAS BEEN APPROVED, MAIL YOUR ITEM TO:  Tru TomBoi Collective LLC. Please include a copy of your receipt with your exchange.

1041 N Dupont Hwy #1562 Dover, De. 19901 United States

Exchanges not considered after 7 days from time of receiving merchandise. 

TRU TOMBOI COLLECTIVE IS NOT RESPONSIBLE FOR ANY LOST OR DAMAGED PACKAGES AND WOULD RECOMMEND YOU CONTACT USPS FOR MORE INFORMATION AND ASSISTANCE.

 

Again, once items are purchased they are unable to be canceled. No refunds will be provided for canceled orders once payment has been made. By making a purchase with us, you agree to all terms, policies, and disclaimers.

                                     THANK YOU FOR SHOPPING WITH US!